How do I book?
To book call us on 0044 (0)1517098135 or email us on email@example.com
use the 'contact us' page on the website. To book we will need a valid credit or
UK debit card so we can take a refundable deposit. Deposits are fully refundable
providing we receive at least 48 hours cancellation notice depending on the
size of your booking.
What exactly is a pod 'Cocoon' room?
A pod hotel is a new, compact, modern and stylish concept in city centre accommodation. The focus is on high quality comfort with
all the up to date modern facilities required to enable you to unwind and take it easy during your stay. The underlying philosophy
is that what we save on space, we make up for in the quality of accommodation and facilities on offer. All our Cocoon
Pods are internal cabins and do not have outside windows.
How close are you to the city centre?
We are located in the city centre just off Hardman St around the
corner from the Philharmonic and the Catholic Cathedral. Check in
is at the International Inn on South Hunter St, Off Hardman St, L1.
2mins walk away you will find the RC Cathedral, Everyman Theatre,
LIPA and both Universities. Central town shopping area and Mathew
St bar area is about 10-15mins walk away.
How far away are you from the train and bus station?
Lime St train station is a 10-15mins walk away or £3-4 taxi as is Norton St
National Express bus station. See directions page on website.
How far away is the airport?
We are located in the city centre and the airport is located
outside the city centre so it is about 40mins away by bus or
a taxi will cost you approx £12. See directions page on website
Is bedding included or do we need to bring blankets?
Full bedding and towels are included.
Does the price include food?
No. We provide complimentary fair trade tea, coffee and milk. At the International Inn there is an onsite
Internet cafe where you can buy Full English Breakfast and other meals. Situated, in the city centre there
are lots of restaurants, cafes and fast food outlets nearby. A convenience store is located just around the
corner and there are grocery stores and supermarkets within walking distance.
What about parking facilities?
There are pay and display bays just outside or a BCP covered
car park with CCTV and manned 24hrs 5 mins walk away. We do
not have a car park for guests.
Do I have to pay a security/damage deposit?
Valid credit card details must be left at reception on check in.
if you do not have a credit or debit card, please call us in
advance. Nothing will be charged providing the cocoon is left
in a clean and tidy condition with no damage or anything missing.
What about my children?
We welcome children. There is not a 'child price' as you pay
for the use of each cocoon. Highchairs and Travel cot are
available at no extra cost but must be pre-booked.
Can I bring my pet?
We only accept guide dogs.
What time can we check in and when do we have to leave?
Check in is 3pm (if you arrive early and the room is not ready you may
store your bags free of charge or check in immediately if it is ready).
Check out is 11am.
What if I arrive late at night?
No problem - we have someone at reception 24hrs with a night porter
working through the night and as you have paid a deposit the keys
will be waiting for you.
Do I need to bring my towel and hairdryer?
Towels and hairdryers are included. We also provide carefully selected toiletries. None of our products are tested on animals.
Inline with our environmental policies (& to keep your costs down!), we do not change towels daily. If you do need more, just ask us at reception!
How far is Anfield and can you get us tickets?
Anfield is just outside the city centre so is a short bus ride away. The bus
stop is about 10mins away. We cannot help you with tickets for the match
and would advise you contact LFC direct. Here are their contact details:
Ticket Office: telephone number is 0870 220 2345, LFC main switchboard is
0151 263 2361, 24hrs match ticket info line: 0151 260 9999, credit card
hotline: 0870 220 2151, International mail order hotline: 00 44 1386 852035.
There website is www.liverpoolfc.tv.
How far is Matthew St and can you book us a Beatles Tour?
Mathew St bar area is about 10-15mins walk away. We cannot book tickets for
the Magical Mystery Tour we advise you to book your tickets in advance with
Merseyside tourist information on 0845 6011 125 or Cavern City Tours on 0151 236 9091.
You can contact private tour guides with their own minibus such as
Tim Hemmings at www.pooloflifetours.com on 07762769296.
Does Cocoon have internet access or a telephone?
Yes, we have free wi-fi access available in most areas of the hotel plus an onsite internet café.
The rooms themselves do not have a telephone portal, but there is a card operated phone in reception
and several payphones nearby.
What about smoking?
Liverpool is a no smoking city, so no smoking please!!!